FAQ

Q: Do I need a member account to order from flarejoy.com?

A: No, you don't have to.

Q: Why should I become a member?

A: Being a member, you can not only track your orders easily, but also gain points after each purchase and enjoy discounts.

Q: What's the time frame for order delivery?

A: It normally takes us 10-30 minutes to finish the transaction if we have enough gold in stock, and 12-24 hours is needed if we need to restock for you. Most of the time it depends on the manner of payment, gold amount of your order and delivery condition of servers in game.

Q: I have placed an order with the wrong server or character name. What should I do?

A: Please send us an email to [email protected] with your Order NO. or email address you provided when ordering, correct server name and character name. We will fix it on our end and do the delivery then.

Q: What payment methods does flarejoy.com accept?

A: flarejoy.com accepts the following methods of payment:  
- Paypal & Credit card through PayPal